Who we are
Welcome to Pelicans Group! Your privacy is important to us, and we want to be transparent about how we collect, use, and protect your information. This Privacy Policy explains what information we gather, how we use it, and your rights regarding your data.
1. Information We Collect
When you shop with us, we may collect the following information:
- Personal Information: Your name, email, phone number, billing and shipping address.
- Payment Information: We use secure third-party payment providers, so we don’t store your card details.
- Order Details: Products you purchase, transaction history, and shipping information.
- Website Usage Data: Information about how you browse and interact with our website, collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your orders, offers, and updates.
- Improve our website and services.
- Comply with legal obligations.
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We only share your information with trusted third parties, including:
- Shipping Providers: To deliver your orders efficiently.
- Payment Processors: To handle transactions securely.
- Marketing Services: If you opt-in to receive promotional emails.
All third parties we work with follow strict data protection guidelines.
4. Cookies & Tracking
We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.
5. International Shipping & Data Transfers
Since we ship from India to Australia and other international locations, your data may be processed outside your home country. We take necessary steps to ensure your information is handled securely.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails anytime.
- Request details about how we process your data.
To exercise these rights, contact us at [Your Email].
7. Security Measures
We use encryption and secure servers to protect your information. However, no online system is 100% secure, so we encourage strong passwords and safe browsing practices.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, so please review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy, reach out to us at: info@pelicansgroup.com